Frequently Asked Questions
Frequently Asked Questions
Q: Can I bring my own food and beverage?
A: Absolutely! You're welcome to bring wine, beer, mixed drinks and food or snacks. You can also order in and we have several menus available to you. This is not recommended for our acting classes.
Q: Do I need to bring anything?
A: If you need plates or utensils for your snacks, you will need to bring these items. We provide cups, beverage napkins, wine/bottle openers, ice, ice buckets & aprons for everyone to use, as well as everything you will need to complete your craft.
Q: Do I have to pay for an additional seat for myself, if I am bringing my child to a kid-friendly class?
A: The price is per craft, so you only pay for those that are creating. You are more than welcome to stay for free to help your child or pay for an additional seat and join in on the fun! Acting classes do require a purchase per attendee. Parents are welcome to wait in the lobby or run an errand while the student is in class.
Q: Do you offer classes offsite (outside of the studio)?
A: Yes, we do. Please complete the information under the Party Request page, and we will send you an email with all of the important Party Info.
Q: What is your refund policy?
A: "No call/No show" reservations will not receive any credits or refunds.
48-hour notice is required for refunds, otherwise, a studio credit will be issued.
Because of the level of effort it takes to prepare crafts for custom art classes, we do not offer refunds once the custom preparations have been completed. Instead, you will receive a store credit to come back to another class of the same type.
4 - 6 Week Class - If you decide to leave after the 1st class, you have until the start of the 2nd class to receive a refund. You will be charged for the 1 class taken. No refund once the class has started.
Private Parties have their own refund policy. Please click on our Party Info page on the for more info.
Q: Can I walk in and pay to join a class?
A: You can try, but classes without sufficient registration will be canceled, so if you let us know in advance that you plan to attend, this will be less likely to happen. Extremely popular crafts and classes will sell out online. When this occurs, there will not be seats available to accommodate walk-ins. Additionally, when classes are large, it can take hours to prepare all of the art supplies that are placed at every seat. We want to make sure we are adequately prepared before class starts to provide the best experience possible, so reservations are always preferred. Walk-ins are an additional $10+ per participant if there is space available.
Q: Can I pay cash or check?
A: Yes, but you will be charged the walk-in rate of $10+ if you pay the day of your class. You can come in before your class to prepay, or purchase your class online to get the best rate.